Below is an update from South West Trains regarding work at Waterloo this summer –
This summer, between 5 and 28 August inclusive, fewer South West Trains services will run while work starts to extend platforms at London Waterloo. This will allow longer trains with more seats and more space for passengers.
The impact on your journey will vary depending on when and where you travel but as fewer trains will be running your journey might be changed in the following ways, even if you are not travelling into London:
•The majority of stations will have fewer train services
•Services and stations will be busier than usual, especially in the morning and evening peaks on weekdays
•Some journeys are likely to take longer
•There will be queuing systems outside some stations
•A small number of stations will be closed
• Other operators’ services will also be busier while passengers take alternative routes, including London Underground.
Please plan ahead by selecting your home station from the drop down list above to get more detailed information.
We are doing everything we can to make your journey smoother and plan ahead, including: make your journey better and reduce the inconvenience to your journey. This includes:
•Run longer trains throughout the day to provide more space and help you travel outside of the busiest times
•Temporarily open platforms 20-24 (the former Waterloo International Terminal) to reduce some of the impact of closing platforms 1-9
•Continue to provide information in advance to help you plan your journey
•Work round the clock to finish the works as quickly as possible
Below, you will find more information on the improvements these works will provide for our passengers. On the right, our ‘Frequent Links’ include draft train service information and answers to frequently asked questions.
Thank you.